Good Hotel

In: Business and Management

Submitted By dwilliams44
Words 1122
Pages 5
Business Strategies
The Good Hotel

The Good Hotel
When reading over the Good Hotel case study the first thing that stood out was the process that was used to communicate the leadership change and company change. The first thing that was stated in this case study was the means in which JDV went about communicating by emails, that they have sold all three properties that Pam was managing. I just believe as a company handling a transition on a scale like this they would have found a better way to communicate this huge transition. With news like this coming down I felt as if they really didn’t give Pam much to work with to deal with the staff and the concerns and emotions that come with any type of corporate structure change.
With a change like this Pam is going to have to deal with her staff, keeping them focus at the task at hand. My question would be, what is the strategy of assuring the staff that cuts will be at a minimum? How do you get the word out to the customers that their experience won’t go lacking during this transition? If Pam is unable to keep her staff focus this transition could be a disaster and I believe that JVD had to have a better plan then communicating this change by an email. This just bring me back to mind to my organizational change class, and brings out how critical it is not just to come up with a good idea but take the time to figure out how you will communicate the change so that you can have a smooth transition . They ask Pam to evaluate the leadership transition on how that may effect the operations but before they ask her to do this you think if they truly values her hard work and commitment to the company they would have done more to include Pam in the process before she walk in to get such a shocking email to start off her morning. So on the leadership change side of this company shift I would have giving them a F.…...

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